IKAB offers fundamental assistance for those who've had the unfortunate
experience of having installers or suppliers provide them with a problem kitchen
Who Are We?
The Independent Kitchen Advice Bureau, or iKAB, provides you with the support you need with regard to kitchen
complaints and disputes with kitchen supliers or installers.
Those who have dealt with problem kitchens will be familiar with the lengthy and stressful issues that can ensue.
iKAB are here to assist you when you are unable to resolve kitchen complaints or problem kitchens with the retailer directly.
What Do We Do?
iKAB offer an independent survey & report service to those dealing with problem kitchens. This can enable you to negotiate
a suitable settlement with your kitchen supplier without the need for legal proceedings.
However, if your kitchen complaint cannot be resolved with the supplier on the merit of the survey alone, the survey itself
can act as a preliminary Independent Expert Report. This means the court can rely upon the survey iKAB supplies with regard to your problem kitchen and appropriate action that should be taken.
Fortunately, the iKAB survey itself, is, in most cases, sufficient enough to allow customers and retailers to negotiate a
resolution with regard to the problem kitchen without litigation.
What To Do Now:
If you have a kitchen complaint that you believe to be the fault of the supplier, all you need to do is call us on:
0800 612 7184.
We will arrange for a qualified surveyor to assess your kitchen on-site. A findings report will then be drawn up for you to use in negotiating a satisfactory solution with your supplier relating to the problem kitchen.